Customer Service

women with her hand up to her ear listening to someone

The Art of Listening

April 27, 2021

We’ve talked about the importance of customer service in previous blog posts, but we can’t stress enough how positive customer service can impact your business.…

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Achieving Outstanding Customer Service

April 13, 2021

We all know that customer service is vital to a company and its reputation. But giving outstanding customer service can mean the difference between losing…

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"Power of the Business Review"

Power of the Business Review

March 16, 2021

With the amount of technology giving customers the ability to read and write business reviews, a business must be vigilant in remembering how important those…

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Transferring from in-person to virtual sales blog description with image of businessman on a laptop

Transferring from In-Person to Virtual Sales

August 25, 2020

Many businesses have had to close their doors for an extended period of time due to the pandemic. For most, this created a transition from…

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Turn Online Complaints into Positives

August 18, 2020

Reviewing a business and its practices has never been easier through the use of social media and business review sites such as Yelp. Unfortunately, you…

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Apps that can help your business blog description with image of a man at a desk

Apps That Can Bring Your Business Success

August 4, 2020

Business apps can make quite a difference in your company’s efficiency levels. These apps are truly changing the face of business. With so many different…

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How to get customers to return blog description with image of a woman wearing a mask at a retail store

How to Get Customers to Return

July 28, 2020

We know that COVID-19 has done damage to our local businesses, and many businesses want to know ways to bring back their customer base now…

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Hear a lot just by listening blog description with image of a woman holding her hand to her ear

Hear A Lot, Just by Listening

June 16, 2020

If you ask sales managers what one of the most common mistakes they see even the best of sales reps make from time to time,…

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Products and your customers blog description with image of a package outside a door

Products and Your Customer

May 19, 2020

Stay-at-home and social distancing rules are forcing small businesses to rethink how they will continue to provide products and services to their patrons. One question…

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