Customer Service

Text "Ways to "Wow" Your Customers" with a red and cream/white comic book style graphic with yellow "Wow!" text

Ways to “Wow” Your Customers

June 28, 2022

It might seem insignificant but doing particular little things for your customers can really make a meaningful impact. Customers appreciate the extra lengths a business…

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Measure Customer Satisfaction with Reviews

February 22, 2022

It’s easier to keep current customers than acquire new ones, but how do people keep current customers? They keep them happy. How do they know…

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The Art of Listening

April 27, 2021

We’ve talked about the importance of customer service in previous blog posts, but we can’t stress enough how positive customer service can impact your business.…

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Achieving Outstanding Customer Service

April 13, 2021

We all know that customer service is vital to a company and its reputation. But giving outstanding customer service can mean the difference between losing…

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"Power of the Business Review"

Power of the Business Review

March 16, 2021

With the amount of technology giving customers the ability to read and write business reviews, a business must be vigilant in remembering how important those…

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Transferring from In-Person to Virtual Sales

August 25, 2020

Many businesses have had to close their doors for an extended period of time due to the pandemic. For most, this created a transition from…

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Turn Online Complaints into Positives

August 18, 2020

Reviewing a business and its practices has never been easier through the use of social media and business review sites such as Yelp. Unfortunately, you…

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Apps That Can Bring Your Business Success

August 4, 2020

Business apps can make quite a difference in your company’s efficiency levels. These apps are truly changing the face of business. With so many different…

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How to get customers to return blog description with image of a woman wearing a mask at a retail store

How to Get Customers to Return

July 28, 2020

We know that COVID-19 has done damage to our local businesses, and many businesses want to know ways to bring back their customer base now…

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